Giantex Lounge Chair Recalled After Report of Finger Amputation
Giantex has recalled about 1,155 blue adjustable lounge chairs (model NP10025NY) after the CPSC reported a pinch-point hazard that led to a customer’s finger amputation; consumers should stop use and contact Giantex for a full refund.
- Product: Blue Giantex adjustable lounge chair, model NP10025NY.
- Hazard: Pinch point in the adjustable locking system can cause amputation or severe injury.
- Recall: About 1,155 units sold online; recall announced May 28, 2026 (Recall No. 26-512).
- Remedy: Full refund from Giantex—prepaid return or destroy and submit photos.
Details of the Recall
What was recalled and how to identify it
The recalled item is a blue Giantex lounge chair with a separate headrest pillow, measuring about 76 inches long, 23 inches wide and 13 inches high. The backrest uses a five-position adjustable locking system with a height range of roughly 13.5 inches to 26.5 inches. The model number NP10025NY is printed on the front and side of the product packaging—use this and the chair’s measurements to confirm whether your unit is affected. The chair was manufactured in China. For the official notice, see the CPSC recall notice.
Nature of the hazard and reported injury
The CPSC describes the product as an “amputation hazard lounge chair” because the adjustable mechanism includes a pinch point that can trap fingers when the backrest is moved.
Giantex reported one incident in which a consumer’s finger was amputated while adjusting the chair. No other injuries were reported in the official notice. The agency coordinates recalls to remove hazardous products from homes and prevent repeat incidents; full details are available on the CPSC recall notice.
Where and when the chairs were sold
About 1,155 chairs were sold online at Amazon.com and Giantex.com from August 2023 through October 2025, priced between $75 and $90. Because sales were online, the recall is nationwide. Media coverage of the incident and recall is available from Fox Business.
What Giantex is telling owners to do
Consumers must stop using the chair immediately and contact Giantex for a full refund. Giantex is offering two remedy options:
- Prepaid return: Request a prepaid return package so the company can retrieve the chair at no cost.
- Destroy and document: Detach the headrest pillow, cut the fabric to render the chair unusable, photograph the destroyed chair and submit images to Giantex for verification and a full refund.
How to contact Giantex and what information to have
Giantex is operating a recall hotline and support service:
- Phone (toll-free): 844-242-1885 (available anytime)
- Email: support@giantex.com
- Online: Use the “RECALL INFORMATION” link on the Giantex website or visit the recall page linked from the CPSC recall notice.
When contacting Giantex, have the model number (NP10025NY), your order number or proof of purchase, and photos of the chair if you choose to destroy it instead of returning it.
Safety advice for owners and families
Stop using the chair now. Keep children and pets away until the chair is returned or destroyed. Do not attempt to modify the locking mechanism. If anyone was injured, seek medical attention immediately and keep documentation of treatment. Retain receipts, order confirmations or photos showing the model number to speed the refund process.
Regulatory and broader implications
The CPSC’s recall underscores the agency’s role in investigating hazards and working with manufacturers to remove unsafe items from the market. The small recall size (about 1,155 units) limits direct financial exposure for Giantex, but refunds, returns and logistics still carry costs. The recall may prompt closer scrutiny of low-cost imported goods sold on online marketplaces and could feed policy discussions on import standards and platform oversight. For background and updates, refer to the CPSC recall notice and reporting from Fox Business.
Practical steps for residents
- Stop using the Giantex lounge chair immediately.
- Confirm the model number NP10025NY on packaging or order confirmation.
- Call Giantex at 844-242-1885 or email support@giantex.com to request a prepaid return or instructions for destroying the chair and submitting photos.
- If injured, seek medical care and keep records and receipts.
Sources and reporting
This article is based on the official CPSC recall notice and media coverage from Fox Business. For full recall details, consumer instructions and updates, consult the linked CPSC page.
Act now: If you own the model NP10025NY, follow the recall instructions without delay to protect yourself and your family.
